Common Questions

How does bidding work?

Riders post their ride request, and drivers submit bids for the trip.

Is it safe to use hail?

Yes, all drivers are vetted, and your ride details are shared securely within the app.

Can I schedule rides in advance?

Absolutely! You can set a pickup time ahead and drivers will bid to secure your scheduled ride.

How do I pay for rides?

Payments are handled securely through the app after each ride is complete.

Can I choose my driver?

Yes, you can select from drivers who have placed bids on your ride request.

What if I need to cancel a ride?

You can cancel anytime before the driver starts the trip, with no penalty if timed properly.